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5:02 pm
November 1, 2011
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pwa
Member
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In trying to do a quick color correction using Fatpaint, which I had never used before, the original photo was deleted. What happened? Is it recoverable? I was not logged in at the time. Thanks.
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11:32 am
November 2, 2011
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mario
Admin
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It's hard for me to know what happend if I can't figure out your user account and guest accounts are annonimous, so I can't help you here. If it's a long time ago you uploaded the image, it may have been deleted by the system, because guest accounts are cleared and reused after 1 month of inactivity.
You can't find the file in the File manager?
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1:45 pm
November 2, 2011
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pwa
Member
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mario said:
It's hard for me to know what happend if I can't figure out your user account and guest accounts are annonimous, so I can't help you here. If it's a long time ago you uploaded the image, it may have been deleted by the system, because guest accounts are cleared and reused after 1 month of inactivity.
You can't find the file in the File manager?
I can see that there would be no way to trace it, I was just hoping for a miracle.
It's my own fault for trying something new in a hurry without a backup. (This happened yesterday,btw.)
What upsets me is that Fatpaint seems to have actually moved the image from my hard drive instead of simply copying it.
Thanks, anyway, for your response.
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3:24 pm
November 3, 2011
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mario
Admin
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When saving images, for performance reasons, Fatpaint asks for permission for using a folder in the hard drive, for storing images, but only temporarely. This is the only folder that Fatpaint has access to in your hard drive, so it can't have deleted any files from anywhere else on your hard drive. This folder is temporarely and should not be used for storing images permanently. You can see this folder by pressing the button in the Project settings tab “Other”, by default it is not enabled, and Fatpaint asks you if its ok to enable the folder when you start saving images.
PS. Have you seem the new feature I released today? Now you can create ray traced 3D text easily! Try it and let me know what you think.
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5:51 pm
November 3, 2011
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pwa
Member
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The applicatrion (Fatpaint) had to have had access to my hard drive because the photo I was working on was “downloaded” from it. I brought it into Fatpaint, fiddled with it but couldn't get the color correction I was looking for, bailed out (closed browser) … and when I went to do something else with the image, it was no longer there.
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6:25 pm
November 3, 2011
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mario
Admin
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I can guarantee you 99.99% Fatpaint cannot delete images on your HardDrive. Something else must have happened. Images downloaded from Fatpaint into your drive are out of reach from Fatpaint. Fatpaint is used by thousands of people every month and nobody has ever said Fatpaint deleted their files.
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2:58 am
November 4, 2011
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pwa
Member
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All I know is that the image was in a file, and after trying Fatpaint, it was gone.
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