This is basic stuff, but I just got a question from someone that was having problems saving an image with transparent background…
“Help! When I go to download a file to my computer, I have to choose a background color before it can be sent. But there is no clear/transparent background choice”
My answer:
“It's because you have selected “JPG” image format which does not support transparent… For transparent background you need to select “PNG” image format for saving.”